John Calkins

Product Designer
Greater Indianapolis.

About

Highly accomplished Product Designer with over 8 years of experience, specializing in creating intuitive, high-impact SaaS and Edtech products. Proven leader in full lifecycle design, from comprehensive user research to seamless development handoff, consistently driving product clarity and enhancing user satisfaction. Adept at leveraging deep expertise in Figma, design systems, and AI-powered tools to improve team efficiency and deliver accessible, market-leading solutions.

Work

Carnegie Learning
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Senior Product Designer

Indianapolis, Indiana, US

Summary

Led end-to-end design for a new edtech platform, significantly improving usability and customer satisfaction through a robust design system and cross-functional collaboration.

Highlights

Spearheaded end-to-end design for complex workflows within a new edtech platform, enhancing usability and customer satisfaction for teachers and students.

Developed and implemented a comprehensive design system that reduced design time by 30% and ensured WCAG 2.1 accessibility compliance across products.

Collaborated daily with Product Managers and developers within an Agile sprint environment, consistently delivering high-quality features on schedule.

Pioneered the exploration and integration of AI-powered design tools, including Cursor and Figma Make, to accelerate ideation and enhance design efficiency.

Mentored junior and mid-level designers, fostering career growth and significantly elevating overall team design quality and consistency.

Sago
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Product Designer

Indianapolis, Indiana, US

Summary

Drove the modernization of a flagship SaaS product's user experience and led end-to-end design of data-heavy features, significantly boosting customer satisfaction.

Highlights

Directed end-to-end design for complex, data-heavy SaaS product features, ensuring intuitive user experiences and optimal functionality.

Redesigned the flagship SaaS product's user experience (UX), resulting in modernized aesthetics and a measurable boost in customer satisfaction.

Conducted extensive user research to inform feature prioritization and optimize user flows, directly impacting product development and adoption.

Architected and implemented a Figma-based design system, streamlining design-to-development handoffs and ensuring consistent UI across the product suite.

Guaranteed seamless and responsive user experiences across all platforms, including desktop, tablet, and mobile devices.

Precision Door Service
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UI Designer / Graphic Designer

Indianapolis, Indiana, US

Summary

Designed and redesigned critical digital assets for over 100 franchises, enhancing operational efficiency and significantly increasing market conversions and leads.

Highlights

Designed and launched an in-house mobile field service application for over 100 franchises, significantly streamlining fleet management, reporting, and payroll processes.

Redesigned the franchise website template, which directly led to increased conversions and lead generation across the entire franchise network.

Established comprehensive brand guidelines to ensure cohesive and consistent creative output and brand representation across all franchise operations.

Education

University of South Florida
Tampa, Florida, United States of America

BA

Mass Communications

Skills

Design & Prototyping

UX Design, Design Systems, Hifi Prototyping, Wireframing, Responsive Design, User Research, WCAG 2.1 Accessibility.

Tools and Software

Figma, Figma Make, Storybook, Maze, Pendo, Adobe CC, Jira, Webflow, Sketch, Framer, Cursor, Microsoft Office, Google Workplace.

Collaboration & Methodologies

Agile Methodology, Handoff, Cross-Functional Collaboration, HTML, CSS.